More discounts for CatchThatBus app users with our new Promo Cash. Use 25% of your Promo Cash balance in each purchase for unbeatable savings!
Enjoy more upcoming promotions to keep your Promo Cash growing and save more when you book with CatchThatBus.
Why Promo Cash?
Pay less when using our new Promo Cash feature. You can use 25% of your Promo Cash balance in a single purchase.
Receive more credit during promotional periods which will be added into your Promo Cash account.
Sign up on our app and receive RM10 / SGD5 Promo Cash credit immediately.
CatchThatBus Promo Cash is a promotional Promo Cash where you can avail discounts when purchasing bus tickets through our CatchThatBus app.
At the payment page, select ‘Pay by CTB Promo Cash' option and you would be able to use 25% of your Promo Cash balance to purchase your bus ticket.
You can only avail 25% from your Promo Cash amount in any transaction. For example, if you have RM10 / SGD5 in your Promo Cash, you can use RM2.50 / SGD1.25 in your next transaction via CatchThatBus app.
This is because the Promo Cash currency is in the form of promotional money with some usage restrictions. You can only use 25% from your Promo Cash balance in any purchase from our CatchThatBus app.
No. The money in the Promo Cash is promotional money, which means it can only be used for purchasing tickets via CatchThatBus app.
No, for the current time you cannot recharge your Promo Cash. We will be giving out cashback promo codes for Promo Cash in the future. That would allows the sum of promotional money in your Promo Cash to grow.
No, such transaction is not possible. You can only use Promo Cash to book your bus tickets in their respective currencies (MYR for Malaysian purchase and SGD for Singaporean purchase).
You would be able to request for another OTP code in 2 minutes after requesting for the first OTP code.
Kindly browse through your Spam folder in your email. In cases where it is not present, kindly make your way to the My Account section in our app and check if your email ID is correct. If you’re still facing errors, please contact our Customer Support via the in-app chat.
Kindly ensure that your phone number and email ID provided has been verified. If it is not, kindly do so in order to receive RM10 / SGD5 in your Promo Cash.
No, we do not have the option to change email ID at the moment. Alternatively, you have to sign up with a new email ID and phone number. Please write an email to firstname.lastname@example.org with details and we will look into this issue.
Yes. Select My Account in CatchThatBus app and you would be able to change your phone number.
At the Login page, select Forgot Password option. You will receive an email in your registered email ID. In that email, a link will be provided where you would be able to change your password accordingly.